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An Expert Guide to Fix and Overcome QuickBooks Error 12157


Accounting Assist: Troubleshooting Guide To fix QuickBooks Error Code 12157
Accounting Assist: Troubleshooting Guide To fix QuickBooks Error Code 12157

QuickBooks accounting software shows many technical error codes while updating itself or when a user is trying to use its multi-user feature. One of these common error codes in QuickBooks is the QuickBooks error code 12157. You may encounter this error code due to some issues in your Internet server or incorrect settings in Firewall.


QuickBooks update error 12157 is a high-risk technical error that shows up while you are using and working with the QuickBooks accounting software. The QB error code 12157 may stop your system from functioning normally. This highly hampers the business operations and productivity of a company that uses this accounting software. There is not a single trick to fix QB 12157 problems. You have to try and apply a range of troubleshooting fixes to solve the error code.


Follow our guide till the end to learn about QuickBooks error 12157 and its easy fixes!


What Is QuickBooks Error 12157?

The QB error code 12157 shows because of your system’s Internet server problems. QuickBooks may fail to form a secured link with the Internet connection.


A stable Internet connection is quintessential to seamlessly operating the Internet protocols by QuickBooks software. So, when the QB code 12157 shows up, the update process gets halted in between. As a result, a user is barred from using the accounting software and its features properly.




To install and update the QuickBooks accounting software, you need to download the file from the Intuit website with the help of the Internet. But if the accounting software fails to get a connection from the Internet server it can block the update process abruptly and shows the QB error 12157 messages.


The QB 12157 doesn’t just stop you from using and running the accounting software. It affects all the operations in your system too. Your system may start responding slowly or it may not take any instructions from the QuickBooks software.

Ceritified Accountant to Fix QuickBooks Error Code 12157
Ceritified Accountant to Fix QuickBooks Error Code 12157


QB error code 12157 is a member of the QuickBooks 12XXX errors category. Apart from the QuickBooks update 12157, 12XX shows up the following codes in QuickBooks -

  • Error Code 12031 - Users face this code in QuickBooks while installing and updating the QuickBooks accounting software. The reason for this error is the wrong setup of the Internet server.

  • Code 12002 - Users face this code in QB while updating payrolls in the QB accounting software. This error happens when the system’s Firewall or antivirus stands as a barrier between the accounting software and the Internet connection.

  • Code 12057 - Users face this code in QB while updating payrolls in the QuickBooks accounting software. This error happens when the payroll tax of QB is outdated.

  • Code 12007 - This code shows up in QB due to a faulty Internet connection.

  • Error Code 12029 - This code shows up in QB if the SSL certificate of the software is outdated.

What Causes QB Error 12157?


It is quite essential to know the factors behind the occurrence of QB 12157. This will guide you in deciding the best troubleshooting step to fix the QB error code 12157.

  • The time and date settings in your systems are incorrect.

  • The connection of your Internet server is faulty or is having some issues.

  • An antivirus or your system’s firewall may be stopping QuickBooks software from functioning normally.

  • You have both outdated and latest versions of QuickBooks in your system

  • The capacity of your Internet server’s bandwidth is not sufficient to run the QuickBooks software.

  • Other 12XX error codes may be leading to QB 12157 problems in your system.

  • You have not logged in to your system as an Admin.

  • You are running the QB software with administrative rights.

  • The components of the QuickBooks software are damaged or corrupted.


Signs Indicating The Occurrence Of QB Code 12157


These are symptoms showing you that QuickBooks software is blocked by error 12157

  1. You see the code 12157 message popping up on your system’s screen frequently.

  2. Your system is responding extremely slower than usual.

  3. The system is not responding to your commands and instructions.

  4. You see the QB error code 12157 message popping up while updating QuickBooks software.

  5. Your system is closing down or freezing abruptly.

  6. The installation and update process of QuickBooks stops in between.


How To Fix Error Code 12157 In QB - Easy Troubleshooting Steps


For those of you fretting about “how do I fix error code 12157 in QB”, scroll down below. Below, the expert QuickBooks professionals of Accounting Assist have listed down 6 easy solutions to fix QB error 12157 problems without any hassle.


SOLUTION 1 - Fix The Time And Date Settings In Your System


As we have mentioned in the causes section, the wrong time and date in your system can lead to QB update 12157. So, if you are facing QB error code 12157 because of this very reason, follow the steps below -

  1. Open your system and go to the time and date settings located at the bottom left side of the screen.

  2. If you can’t see the time and date settings, search for the same in the Control Panel.

  3. Now, see if the time and date are set correctly. If not, change accordingly.

  4. Save the changes and click on OK to repair 12157.

Once done, open the QuickBooks accounting software and try updating payrolls. In case you still see the code 12157 message, proceed to SOLUTION 2.


SOLUTION 2 - Fix The Issues Of Your Internet Connection


Problems in your Internet connection may also be the reason behind the error code 12157. So, you need to fix and troubleshoot the problems with your Internet server to troubleshoot the 12157 error code.


I. Fix The Wrong Settings In Your Internet

  1. Open your system and then the QB software.

  2. Go to the Help button in the software and select Internet Connection Setup.

  3. There, you will see the option to use my system’s Internet connection. Choosing this option will help the QB software to connect to the Internet.

  4. Next, go to Advanced Connection, restore it and click OK.

II. Fix The Wrong Settings In Internet Explorer

  1. Close the QuickBooks software and head to Internet Explorer.

  2. Press Ctrl, Shift, and Esc keys simultaneously. This closes the QuickBooks software windows.

  3. Find Tools in Internet Explorer and then go to Advanced.

  4. Restore Internet Advanced Settings from there.


SOLUTION 3 - Restore The Files Of Your System


Here are the steps to restore the files of your system and fix QuickBooks error 12157 problems

  1. Open your system and log in as the Administrator.

  2. Go to Start and then Accessories.

  3. Find the Tools option from there and restore your system now.

  4. Click open a window in your system.

  5. See the Restore Point button and click on it.

  6. Select the Advanced option and follow the given instructions.

  7. After doing the required process, reboot your computer. Now, try installing and updating QB software and see if the QB code 12157 is still showing.


SOLUTION 4 - Unable The Option Of UAC


The user control settings option of your system may also show up the QB error 12157 messages. So, make sure the user account control settings of your system are disabled.

  1. To do that, open your system and Run box by pressing Windows and R keys simultaneously.

  2. Go to the Control Panel and find System and Security settings.

  3. Click on the option of Security maintenance.

  4. Now alter the user accounts.

  5. In the UAC box, select the Never Notify option.


SOLUTION 5 - Remove All Duplicate Files Of QuickBooks

Have you installed and updated the latest version of QuickBooks recently? Then, did you remove the previous files of the QuickBooks software? If not, this may be the reason why we are facing QB error 12157 problems. Troubleshoot the error code by following the below steps -

  1. Open your system and head over to the Control Panel.

  2. Find the Programs and Features option.

  3. There, select Uninstall Program.

  4. Find the outdated version of QB software from the list.

  5. Uninstall it by following the given instructions.

  6. Reboot your computer.

SOLUTION 6 - Adjust The Updates Of QuickBooks Software
  1. Open the QB software as an Administrator.

  2. Find the Help option there and click Update QB.

  3. See that your required features of QB are checked.

  4. Reset the QuickBooks updates now.

This step will hopefully allow you to install and update the QB software without facing the QuickBooks error code 12157 problem.


Still Couldn’t Resolve QuickBooks Error 12157?

Then, call + 1 855 738 1472 and book an appointment with our certified QuickBooks experts. Our professionals will help you resolve any kinds of technical error codes and glitches in QB quickly. Call NOW!


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